Privacy Policy
Last update: 21.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through the website Quantrex Lumina (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how your personal data is used and processed. That's why we created this website. We use various methods to give you clear information about personal data handling.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and clarify anything about legal limits on data use. Contact us at: info@quantrex-lumina.com
Personal data will only be used for the purposes outlined in this Policy.
We may process your Personal Data for various purposes, including offering the website and Services to you, connecting you with third-party trading platforms, improving our site, protecting our rights and interests, maintaining and providing the Services, meeting regulatory or legal requirements, and conducting administrative and business activities necessary for delivering and using the Services.
We also process your Personal Data to better understand your preferences and needs.
To access important tools that protect your privacy rights regarding Personal Data:
To help you exercise your rights, we have substantial resources available. Contact us anytime to request your Personal Data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee absolute security of your personal data, we're committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, secure, and manage it.
This policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or identified through a combination of information we hold or can access.
We define "processing" as any activity involving the use or collection of personal data, including management, structuring, and storage.
Our services are intended for general audiences and not designed for anyone under 18 years of age. We do not knowingly collect information from or allow anyone under 18 to use our services. If we become aware of data relating to children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect your Personal Data. We may ask for your Personal Data directly in some cases, or we may collect it by analysing how you use our Services and channels, or by receiving information from our third-party partners.
You don't need to share your personal information with the company, and there are no consequences if you don't.
You aren't obliged to provide us with any personal data. However, in certain circumstances, not supplying this information may prevent us from delivering our services or enabling you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log and traffic data (including your IP address, access dates and times), the language you used, software crash logs, browser type, and device information. This data is not private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own choice when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trading: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot use your Personal Data without a legal basis. The legal grounds the Company relies on to process your Personal Data are:
- You've consented to us processing your Personal Data for one or more reasons, including when you submit personal information through our Website so we can share it with a third-party trading platform.
- The Company or a third party may process your information to serve their legitimate interests—for example, to improve our Services or defend against legal claims.
- Processing must comply with legal obligations.
Contact us via email for details about how we process your information to protect legitimate interests.
Below is a list of the reasons and legal grounds we may use your Personal Data.
Scope
Legal Basis
To share your personal information with third parties upon your request for digital trading access
If you ask us to, we may collect Personal Data from you to provide it to third-party companies.
You've consented to the processing of your personal data for one or more of the reasons outlined.
2. To answer your requests, questions or concerns
We need your Personal Data to help respond to any questions you may have about our Services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
3. To meet legal obligations, we process your Personal Data as required by administrative, judicial, or other legal requirements.
To meet our legal obligations, we need to process your information.
4. To enhance Our Services, Personal
Data may be used by us to improve and develop Our Services. This includes crash reports and malfunction data we collect in relation to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. Preventing fraud and misuse of our services
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with Our Services requirements
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and similar activities.
The Company or a third party has a legitimate interest that requires the processing of your data.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
We need to process your personal information to protect the legitimate interests of the Company or a third party.
To protect our assets, rights, and interests—as well as those of third parties—we've established processes to support and defend legal claims.
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process personal information to protect the legitimate interests of the Company or a third party.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting, storage, and IP address analysis providers, to support our operations.
You can request that we share your Personal Data with third-party trading platforms. When you do, we'll provide your information to those platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to help us enhance and improve our products and services.
We may disclose Personal Data to regulatory, local, or other official authorities if required to protect third-party rights or assets.
Additionally, we may share Personal Data about you with potential investors, buyers, lenders, or other group companies in connection with a transaction (including the transfer or sale of Company assets or group company assets) or as part of a merger, restructuring, consolidation, or bankruptcy involving the Company or any group company.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or other tracking technology.
Cookies are small text files placed on your device each time you visit our website. We use cookies to understand your preferences and browsing habits, improve your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent, meaning they remain on your device after you close your browser. We use persistent cookies to recognise you as a returning user and to help you return to the website more easily.
Types of Cookies:
We may use them according to their intended purpose.
The type of cookie
Cookies are essential for this site to function
Scope
These cookies are essential for accessing the features and services you've requested and for navigating our website. They enable your device to download and stream data, allowing you to use website features and return to previously visited pages.
Without them, you wouldn't be able to access the full functionality of our site.
Additional Information
Cookies collect personal data, such as your username and last login date, to keep you logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. These are deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect statistical data on site performance and help improve your experience. They also enable us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others persist indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain website functions or features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing, as outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to ensure it remains necessary.
Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third-country, or an additional country other than the one in which you reside, or to international organisations). The Company takes all necessary steps to safeguard your personal data and ensure that users can assert their rights and access effective legal remedies.
These protections are available to all those who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
- The transfer is made under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
- The transfer complied with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. Email info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration.
While we take security seriously, we cannot guarantee that your Personal Data will be protected without any errors. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data, including breaches due to transmission errors, unauthorised third-party access, or other circumstances beyond our control.
If required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties such as government authorities. We cannot control how third parties secure your Personal Data in these situations.
Data transmitted over the internet cannot be completely secure. We cannot guarantee the security of Personal Data you send to us online.
11. Links to third-party websites
Our website contains links to third-party sites and applications that aren't operated by us. We don't supervise these platforms and aren't responsible for how they collect or handle your personal data. This Privacy Policy doesn't apply to their services.
Before using any third-party website or app, we recommend reviewing their privacy policies. Please exercise caution when sharing your personal data with them.
12. Policy Amendments
When you visit any third-party websites or apps, we recommend reading their privacy policies before you access or use them. We also suggest being cautious about sharing any personal data with them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data that we no longer require. You may also restrict how we process your personal information.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. To exercise these rights, you may submit a written request by email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you can access your Personal Data.
The Company will provide an electronic copy of your Personal Data currently being processed at no cost. We may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If the request could harm another person's rights and freedoms, the Company may refuse or limit compliance with your request.
Right to rectification
The Company can rectify inaccurate Personal Data. You are entitled to request that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the reason for processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (e) Personal Data are processed unlawfully; or (f) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil an obligation required under European Union law or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can ask the Company to restrict its processing.
If you request that Personal Data be restricted, it may only be stored if you provide consent or to establish, exercise or defend legal rights, or to protect the rights of another person, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by an automated system and is based on your consent or a contract you are party to, you have the right to review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to the processing of Personal Data about you that is based on legitimate interests pursued by the Company or a third party. This includes objections to profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing your Personal Data, we will not cease processing unless you can demonstrate that these grounds are outweighed by your rights, freedoms, interests, or the need to establish, exercise or defend legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data about you.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the legality of processing that relied on your consent before withdrawal.
You are entitled to lodge a complaint with the supervisory authority in your jurisdiction.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data about you, as detailed in this section.
We will provide you with the information you request under your rights in this section within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension within one month of receiving your request, along with the reasons.
Unless contrary to applicable law, information you request pursuant to your rights in this section will be provided at no cost. If your request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover our administrative costs. We may also decline to act.
If we have doubts about your identity, the Company may request further information to verify it.